Support

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24h / 365days

We offer support for our customers

Mon - Fri 8:00am - 5:00pm (GMT +1)

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Cybersteel Inc.
376-293 City Road, Suite 600
San Francisco, CA 94102

Have any questions?
+44 1234 567 890

Drop us a line
info@yourdomain.com

About us

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Have any Questions? +01 123 444 555
EN

Privacy Policy

Privacy Statement

 

Scope of Validity

This privacy policy is intended to inform the user ("data subject") about the nature, scope and legal basis of the processing of personal data by ISD FENIQS GmbH, Sternstr. 166-168, D-67063 Ludwigshafen (www.isd.de) ("processor"). The legal basis of data protection can be found in the Bundesdatenschutzgesetz v. 26.05.2018 (BDSG n.F.) and the General Data Protection Regulation (GDPR)

 

Contact

Processor Contact: ISD FENIQS GmbH, Sternstraße 166-168, 67063 Ludwigshafen // kontakt@isd.de
Data Protection Officer Contact: Data Protection Officer, ISD FENIQS GmbH, Sternstraße 166-168, 67063 Ludwigshafen // data-privacy@sd.isd.de

 

Handling person-related data

Personal data is information through which a person can be identified, i.e. information which can be traced back to a person. This information includes the name, email address or phone number. However, data about preferences, hobbies, memberships or which websites were viewed by someone also count as personal data.

Personal data is only collected, used and passed on by the ISD FENIQS if it is legally permitted or if the users consent to the data collection.

Please select the appropriate group for additional details:

Customers / Interested parties and other parties concerned
Applicants
Visitors
Employees

 

Contact form and e-mail contact

Our webpage contains a contact form which can be used for getting in touch electronically. If a user makes use of this option, the data entered into the input form will be transmitted to us and saved. This data comprises: Name, address, e-mail address, telephone number etc. At the time the message is sent, the following data will also be saved: The IP address, date, and time. For processing the data, your consent will be obtained as part of the sending procedure, and reference will be made to this privacy statement.          

Alternatively, you can also get in touch via the e-mail address provided. In this case, the personal data of the user transmitted with the e-mail will be saved. No disclosure of the data to third parties takes place in this context. The data will be used exclusively for processing the conversation.

The legal basis for the processing is:

  • For the processing of the data after the user registers for the newsletter, provided that the user has given consent, Art. 6(1) a GDPR.
  • For the processing of data which is transmitted as part of the sending of an e-mail, Art. 6(1) f GDPR with the aforementioned legitimate interests.
  • If the e-mail contact serves the purpose of entering into a contract, Art. 6(1) b of the GDPR serves as the additional legal basis for the processing.

For us, the processing of the personal data from the input form is exclusively for processing the establishment of contact. In the case of the establishment of contact via e-mail, this also includes the required legitimate interest in the processing of the data. The other personal data processed during the sending procedure serve to prevent the abuse of the contact form and to ensure the security of our information technology systems.

The data will be deleted as soon as they are no longer necessary to fulfil the purpose of their collection. For the personal data from the input fields of the contact form and data that have been transmitted via e-mail, this is the case when the respective conversation with the user has terminated. The conversation is terminated when circumstances allow one to surmise that the respective issue has been conclusively resolved. The additional personal data collected during the sending procedure will be deleted no later than after a deadline of seven days.

The user has the option of revoking his consent for the processing of the personal data at any time. If the user establishes contact with us via e-mail, he can object to the storage of his personal data at any time. In such a case, the conversation cannot be continued.

 

Usage Data/Server log files

Each time our webpages are accessed, our systems automatically collect data and information from the computer system of the accessing computer.

In this case, the following types of data are collected: Browser type, version used, operating system of the user, internet service provider, IP address of the user, date and time accessed, websites from which the user’s system are directed to our website or which the user is directed to from our website.

The legal basis for the temporary storage of the data and the log files is Art.6(1) f of the GDPR with the aforementioned legitimate interests.

The temporary storage of the IP address by the system is necessary to make it possible for the website to be delivered to the user’s computer. For this purpose, the IP address of the user must remain saved for the duration of the session.

Storage in log files takes place to ensure the functionality of the website. Furthermore, we use the data to optimise the website and to ensure the safety of our information technology systems. An evaluation of the data for marketing purposes does not take place in this context. These purposes also justify our legitimate interests to perform data processing pursuant to Art. 6(1) f of the GDPR. The data will be deleted as soon as they are no longer necessary to fulfil the purpose of their collection. In the case of the collection of the data for the provision of the website, this is the case when the respective session is terminated. The collection of the data for the provision of the website and the storage of the data in log files is absolutely necessary for the operation of the website. Furthermore, we reserve the right to review the files when concrete indications exist which point to a justified suspicion of unlawful use or a specific attack on the pages. In this case, it is within our legitimate interests to perform processing for the purposes of clarifying the issue and the criminal prosecution of such attacks and unlawful use.

 

General information on data processing

We collect and use personal data from our users strictly only to the extent necessary for providing a functional website as well as our content and products/services. The collection and use of our users’ personal data generally only takes place with the user’s consent. An exception is made in cases where it is actually impossible to obtain prior consent and the processing of the data is permitted by statutory regulations.

Legal basis for the processing of your data:

  • In cases where we obtain consent from data subjects for processing operations on personal data, Art. 6(1) a of the EU General Data Protection Regulation (GDPR) serves as the basis.
  • When processing personal data necessary for the performance of a contract to which the data subject is party, Art. 6(1) b of the GDPR serves as the legal basis. This also applies to processing operations which are necessary to carry out steps prior to entering into a contract.
  • In cases where processing of personal data is necessary to comply with a legal obligation which our company is subject to, Art. 6(1) c of the GDPR serves as the legal basis.
  • In cases where vital interests of the data subject or another natural person make it necessary to process personal information, Art. 6(1) d of the GDPR serves as the legal basis.
  • If processing is necessary for the purposes of the legitimate interests pursued by our company or by a third party, and the interests, fundamental rights, and fundamental freedoms of the data subject do not override the interests of the former, Art. 6(1) f of the GDPR shall serve as the legal basis for the processing.

In particular, legitimate interests may include:

  • Replying to enquiries;
  • Carrying out direct marketing measures;
  • Provision of services and/or information intended for you;
  • The processing and transfer of personal data for internal and/or administrative purposes;
  • The operation and administration of our website;
  • The technical support of users;
  • Avoiding and detecting cases of fraud and crimes;
  • Protecting against non-payment by obtaining credit reports in the case of enquiries regarding deliveries and performance; and or
  • Ensuring network and data security, provided that these interests comply with the corresponding applicable laws and the rights and freedoms of the user;

 

Comments and contributions

When users post comments on the blog or contribute other posts, their IP addresses are saved. This is done for the safety of the provider, in case someone submits illegal content (prohibited political propaganda, insults, etc.). In cases like this, the ISD FENIQS itself may be prosecuted for the comment or contribution – and so the company is obviously very interested in the author’s identity.

 

Use of Cookies

We use cookies. Cookies are text files which are stored in the internet browser and/or by the internet browser on the user’s computer system. When a user accesses a website, a cookie may be stored on the user’s operating system. This cookie contains a characteristic string of characters which makes it possible to uniquely identify the browser when the website is accessed again in future. We use cookies to make our website more user-friendly. A number of elements of our website make it necessary to be able to identify the accessing browser even after switching to a different page. In this case, the following data is stored in the cookies and transmitted: Language settings, items in a shopping cart, login information etc.

Furthermore, on some of our websites, we also use cookies which make it possible to analyse the surfing behaviour of users. In this manner, search terms entered, the frequency of pages accessed, the use of website functions etc. are transmitted. The data on users collected in this fashion are pseudonymised via technical measures. Hence, it is no longer possible to reference the data to the accessing user. The data will not be stored with the user’s other personal data.

Legal basis for data processing via cookies: The legal basis for the processing of personal data via the use of cookies is Art. 6(1) f GDPR. The legal basis for the processing of personal data via the use of technically necessary cookies is Art. 6(1) f GDPR. The legal basis for the processing of personal data via the use of cookies for purposes of analysis, provided that the corresponding consent has been obtained from the user, is Art. 6(1) a GDPR.

The purpose of the use of technically necessary cookies is to simplify the use of websites for users. A number of the functions of our website cannot be offered without the use of cookies. For these functions, it is necessary for the browser to be recognised again even after switching to a different page. We require cookies for the provision of the shopping cart, applying language settings, remembering search terms etc. The use of the analysis cookies takes places with the purpose of improving the quality of our website and its content. Via the analysis cookies, we find out how the website is used, allowing us to constantly optimise our offerings. These purposes also justify our legitimate interests to perform data processing. When our website is accessed, the user is informed of the use of cookies for the purposes of analysis and his consent obtained for the processing of the personal data used in this context. Reference to this privacy statement is also made in this context. Cookies are stored on the user’s computer and transmitted from it to our website. Hence, you as a user also have full control over the use of cookies. By modifying the settings in your internet browser, you can deactivate or restrict the transmission of cookies. Cookies which have already been saved can be deleted at any time. This can also take place in an automated fashion. If cookies are deactivated for our website, it may no longer be possible to use the full extent of all functions of the website. You can manage cookies from a number of US companies via the American website http://www.aboutads.info/choices/ or the EU website http://www.youronlinechoices.com/uk/your-ad-choices/.

You can manage many companies’ online ad cookies via the US page at http://www.aboutads.info/choices/ or the EU page at http://www.youronlinechoices.com/uk/your-ad-choices/.

 

Google Analytics and Google Remarketing

The ISD FENIQS Website uses Google Analytics, a web analytics service provided by Google Inc. Google Analytics uses cookies, which are text files that are stored on your computer when you visit the website. They enable your use of the website to be analyzed. The information generated by the cookie on your use of this website is usually transmitted to the Google server in the US and stored there.

If IP anonymization is activated on this website, your IP address will, however, be truncated by Google within member states of the European Union or in other member states party to the Agreement on the European Economic Area. Only in exceptional cases will the complete IP address be transmitted to a Google server in the USA and truncated there. IP anonymization is active on this website. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, compiling reports on website activity and providing other services associated with the website and Internet use to the website operator (ISD FENIQS).

The IP address acquired from your browser within the context of Google Analytics activities will not be merged with other Google data. You can also block the use of cookies by selecting the appropriate settings on your browser software; but ISD FENIQS would point out to users that without cookies, you cannot use all the features of the ISD FENIQS website to their full extent. You can also prevent the acquisition of data generated by the cookie about your use of the website (including your IP address) by Google, and the processing of this data by Google, by downloading and installing the browser plug-in available at the following link: http://tools.google.com/dlpage/gaoptout?hl=de.

As an alternative to the browser add-on or within browsers on mobile devices, please click this link to prevent Google Analytics collecting data within this ISD FENIQS website in the future. When you click the link, an opt-out cookie is stored on your device. If you delete your cookies, you need to click the link again. Third parties, including Google, display ads on websites on the Internet.

Third parties, Google included, use stored cookies to display ads based on the previous visits of a user to this website. Google will in no case associate your IP address with other Google data. Data collection and storage can be revoked at any time with effect for the future. You can disable Google’s use of cookies – set your browser software by visiting the www.google.en/privacy/ads page and pressing the ‘opt-out’ button. Alternatively, you can disable the use of third-party cookies by accessing the network promotion initiative’s disable page at www.networkadvertising.org/managing/opt_out.asp. For more information about Google’s policies, please visit www.google.com/intl/en/privacy.

However, we would like to point out that without cookies you may not be able to fully utilize all the functions of this website. Through the use of this website, you declare your consent to the processing of your data as collected by Google in the manner and for the purpose described above.

 

Third Party Content

Within this online offer third-party content, such as videos from YouTube, maps from Google Maps or graphics from other websites are included. This always presupposes that the providers of this content (hereinafter referred to as "third party provider") perceive the IP address of the users. Because without the IP address they could not send the contents to the browser of the respective user. The IP address is therefore required for the presentation of this content. We endeavor to use only content whose respective providers use the IP address solely for the delivery of the content. However, we do not have any influence on this if the third parties provide the IP address e.g. save for statistical purposes. Please refer to the respective privacy policy of the respective third-party providers.

 

Google Maps

On this website we use the offer of Google Maps. This allows us to show you interactive maps directly in the website and allow you to conveniently use the map feature.By visiting the website, Google receives the information that you have accessed the corresponding subpage of our website. In addition, their IP address, date and time, time, content of the request, language and version of their browser, operating system and current website are transmitted. This is done regardless of whether Google provides a user account that you are logged in to, or if there is no user account. When you're logged in to Google, your data will be assigned directly to your account. If you do not wish to be associated with your profile on Google, you must log out before activating the button. Google stores your data as usage profiles and uses them for purposes of advertising, market research and / or tailor-made website design. Such an evaluation is done in particular (even for users who are not logged in) to provide appropriate advertising and to inform other users of the social network about their activities on our website. You have a right of objection to the formation of these user profiles, and you must comply with this to Google.For more information on the purpose and scope of the data collection and its processing by the plug-in provider, please refer to the provider's privacy policy. You can also find more information about your rights and privacy settings here: http://www.google.com/intl/en/policies/privacy. Google also processes your personal information in the United States and has submitted to the EU-US Privacy Shield, https://www.privacyshield.gov/.

 

 

Youtube

We have included YouTube videos in our online offering, which are stored on http://www.YouTube.com and are directly playable from our website.By visiting the website, YouTube receives the information that you have accessed the corresponding sub-page of our website. In addition, information about the browser type and version used, the operating system of the user, the Internet service provider of the user, the IP address of the user, date and time of access, websites from which the user's system accesses our website, websites accessed by the user's system through our website will be transmitted. This happens regardless of whether YouTube provides a user account that you are logged in to, or if there is no user account. When you're logged in to Google, your data will be assigned directly to your account. If you do not wish to associate with your profile on YouTube, you must log out before activating the button. YouTube stores your data as usage profiles and uses them for purposes of advertising, market research and / or custom design of its website. Such an evaluation is done in particular (even for users who are not logged in) to provide appropriate advertising and to inform other users of the social network about their activities on our website. You have a right to object to the creation of these User Profiles, and you must be directed to YouTube to use them.For more information on the purpose and scope of your data collection and processing through YouTube, please read the privacy policy. You'll also get more information about your rights and privacy settings here: https://www.google.com/intl/en/policies/privacy. Google also processes your personal information in the US and has submitted to the EU-US Privacy Shield, https://www.privacyshield.gov/.

 

XING

We would like to point out that the XING SE Privacy Policy (XING) is applicable on our XING company website. ISD FENIQS will only process your data if you contact our personnel department via the XING platform or apply for an advertised position via XING. In this case, XING collects your data and makes it available to us. Under certain circumstances, your data may also be stored and further processed by us. The processing of your personal data in the case of an application is governed by our Applicant Privacy Policy, available at: https://isd.de/de/bewerber.html.

Further information on the processing of personal data by XING can be found here: https://privacy.xing.com/de/datenschutzerklaerung

 

LinkedIn

Please note that the LinkedIn Ireland Unlimited Company (LinkedIn) Privacy Policy applies to our LinkedIn Company page. ISD FENIQS will only process your data if you contact our personnel department via the LinkedIn platform or apply for a job advertised via LinkedIn. In this case, LinkedIn will collect your data and make it available to us. Under certain circumstances, your data may also be stored and further processed by us. The processing of your personal data in the case of an application is based on our applicant data protection declaration, available at: https://isd.de/de/bewerber.html.

Further information on the processing of personal data by XING can be found here: https://www.linkedin.com/legal/privacy-policy?trk=uno-reg-guest-home-privacy-policy

 

+1 Google+ button

This ISD FENIQS Website uses the ‘+1’ button of the social network Google Plus, which is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States (‘Google’). The button can be recognized by the ‘+1’ icon on a white or colored background.

When a user browses one of this ISD FENIQS website’s web pages which contains this button, the browser establishes a direct connection to Google’s servers. The content of the ‘+1’ button is transmitted directly by Google to its browser and is integrated into the web page. ISD FENIQS therefore has no influence on the extent of the data that Google collects with the button. According to Google no personal data is collected if the button is not clicked; data like this, including the IP address, is only collected and processed from members who are logged in.

The purpose and scope of the data collection and the further processing and use of the data by Google, as well as your associated rights and settings for the protection of your privacy, can be found in Google’s Privacy Policy about the ‘1’ button: http://www.google.com/intl/en/+/policy/+1button.html und der FAQ: https://plus.google.com/about?hl=en

 

Rights of a data subject

You have the right,

  • to ask us for confirmation of the processing of your personal data. If this is the case, you have a right to information about these personal data and to the information listed in Article 15 GDPR.
  • to demand the handing over of the data concerning you in the restrictions of Art. 20 GDPR in a common, electronic, machine-readable data format. This also includes handing over the data to a third party named by you.
  • request that we correct your data if it is incorrect, inaccurate and / or incomplete. Correction also includes the completion by declarations or communication.
  • to demand from us that personal data concerning you be deleted without delay, provided that one of the reasons detailed in Art. 17 GDPR is met. Data which is subject to a legal storage period we can only block. If you do not want us to collect data from you or contact you again, we will store your related contact information on a blacklist.
  • to revoke any consent you give with future effect, without incurring any harm.
  • to demand the restriction of processing from us if one of the conditions listed in Art. 18 GDPR is met.
  • for reasons arising out of their very special situation, object to the processing of personal data concerning them at any time. We will then no longer process the personal data unless we can prove compelling reasons worthy of protection that outweigh your interests, rights and freedoms or the processing of the assertion, exercise or defense of legal claims (Article 21 GDPR).
  • complain, without prejudice to any other administrative or judicial remedy and if you believe that the processing of personal data concerning you is in breach of the GDPR,
    • to our data protection officer: data-privacy@sd.isd.de or by post (see imprint)
    • to the supervisory authority responsible for us: https://www.datenschutz.rlp.de

 

About this privacy statement

We reserve the right to change this privacy statement at any time in accordance with applicable data protection laws. The current status is May 2018.

CONTACT US

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